Refund Policy
Last updated: 12 September 2026.
The short version: 14 days, money back, no questions asked on your first paid month — and any genuine billing error is refunded in full, any time.
1. First month — 14-day money back
If you subscribe and decide the service is not for you, email us within 14 days of your first payment and we will refund that payment in full. You do not have to explain why. This applies once per customer, to your first paid month on any tier.
2. Genuine billing errors — always refunded
If you were charged twice, charged after cancelling, charged the wrong amount, or charged for a plan you did not choose, we refund it in full. This applies at any time, not just the first month.
3. Cancelling a subscription
You can cancel any time. Cancelling stops future charges; paid access continues to the end of the period you have already paid for. We do not pro-rate part-months, because access is granted for the whole month up front.
4. On-demand look packs
Look packs are one-time purchases that never expire. If you have not used any of the looks in a pack, email us within 14 days and we will refund it in full. Once a look has been used, that pack is no longer refundable.
5. What we cannot refund
We cannot refund trading losses, missed gains, or any market outcome. We publish trading ideas and explain them — we never execute trades, hold your money, or manage your account. Nothing on this site is financial advice. Please read the Risk Disclosure before subscribing.
6. How to ask
Email coachdaniel.12168@gmail.com from the address on your account with the subject line "Refund". Tell us the email you signed up with and roughly when you paid. We aim to reply within one business day, and we action refunds within 5 business days. Refunds return to the original payment method; your bank may take a few more days to post it.
See also the Terms of Service and the Risk Disclosure.